The Hanover Launches Streamlined Payment Solution for Workers’ Compensation Policies

WORCESTER, Massachusetts, August 18, 2016

The Hanover Insurance Group, Inc. (NYSE: THG) today announced the launch of Hanover EZPay, a pay-as-you-go solution for workers’ compensation policies that allows insureds to pay their premiums in real-time, based on payroll, helping independent insurance agents provide better service to their clients.

This new payment solution offers businesses the option to pay their premiums as part of their payroll processes, either by self-reporting payroll at the end of each pay period or by linking Hanover EZPay with their payroll company.

“Hanover EZPay allows agents to provide their clients with increased flexibility and peace of mind by offering a payment option that fits with the flow of their business,” said John C. Roche, president of commercial lines at The Hanover. “For many agencies, this also helps increase customer satisfaction and retention, making it beneficial for both the agent and the customer.”

Business owners can now pay their workers’ compensation insurance premiums as each payroll cycle is processed, helping to improve their businesses’ cash flow and reduce audit exposures with real-time premium calculations. This option also offers businesses automatic premium withdrawals and does not require down payments or monthly billing fees.

The introduction of Hanover EZPay is further commitment to The Hanover’s workers’ compensation business, helping to enhance its agents’ ability to provide high-quality, easy-to-use products to their customers. This new payment option is available exclusively for The Hanover’s elite agent partners across the country and cannot be obtained directly through the company.

About The Hanover

The Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. For more than 160 years, The Hanover has provided a wide range of property and casualty products and services to individuals, families, and businesses. The Hanover distributes its products through a select group of independent agents and brokers. Together with its agents, the company offers specialized coverages for small and mid-sized businesses, as well as insurance protection for homes, automobiles, and other personal items. Through its international member company, Chaucer, The Hanover also underwrites business at Lloyd’s of London in several major insurance and reinsurance classes, including marine, property and energy.