Inkling Raises $25 Million in Funding
SAN FRANCISCO, December 13, 2016
Inkling, the leader in mobile communications for the deskless worker, today announced a $25 million Series E round, bringing the total funding to date to $95 million. Sapphire Ventures led the round with participation from current investors Sequoia Capital and Tenaya Capital. The company will use the new funding to expand its product and sales efforts globally.
Today, 75 percent of U.S. workers perform their jobs without sitting in front of a desk or computer. Think of the restaurant worker, sales person, field service technician, or retail employee. Information technology has not played a transformative role in their lives. In fact, employers often inform and equip these workers by shipping paper binders or distributing static PDF files. However, the broadening availability and affordability of mobile technologies is finally changing this dynamic.
Inkling lets enterprises communicate with deskless workers and enables measurement of employee engagement and compliance. Real-time updates ensure that field employees are always looking at the most up-to-date information. Built-in analytics allows employers to correlate usage data with critical performance metrics like customer satisfaction, revenue, and brand consistency.
“Mobile devices are finally poised to change the work lives of tens of millions of deskless employees, so the opportunity is massive” said Matt MacInnis, CEO of Inkling. “We are excited to scale our business alongside Nino and the entire Sapphire Ventures team, a team that has deep enterprise software experience, a differentiated business development platform, and a track record of working with growth-stage companies.”
Over the past year, Inkling has grown its customer base to include top 10 firms in the insurance, retail, restaurant, pharmaceutical, energy, and manufacturing industries. As a recent example, McDonald’s rolled out Inkling to roughly 15,000 restaurants. Inkling also achieved a key milestone this year, surpassing one million licenses sold, and expanded its executive team to include new leaders in both marketing and product.
“Along with its incredible base of customers, we believe Inkling has a deep technology advantage in serving distributed workforces across a wide range of industries,” said Nino Marakovic, CEO and managing director of Sapphire Ventures. “Inkling’s customers have shared with us firsthand the transformational impact of the company’s technology on the lives of over a million workers. We look forward to helping Inkling tap into Sapphire’s own enterprise network to further enable the company to grow and improve the work lives of tens of millions more people worldwide.”